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How is COVID-19 transforming the public sector workplace?
Nearly a year after COVID-19 first interrupted every aspect of modern life, many government and public sector offices remain almost empty as government leaders, civil servants and many frontline staff have adapted to new ways of working.
The crisis is reshaping the public workplace and how services are delivered. The challenge for governments is how to embrace the changes and re-imagine how citizen services – from passport renewals to primary school education – can be transformed.
During this webcast, we will debate what the crisis has revealed, and where it provides opportunities for both experimentation and change.